Location: Johannesburg, Gauteng
Ref NO: R35386
Job Type: Learnership Programme
Closing Date: 25 June 2025
Job Description
The FNB Learnership 2025 position is designed as a developmental opportunity, where the individual will pursue a formal, accredited qualification while simultaneously gaining practical work experience. During this time, the Learner will be expected to carry out assigned tasks that contribute to specific business objectives. These tasks may include research, data analysis, administrative duties, and involvement in processes and projects that bring value to the organization. The Learner must meet all academic and practical requirements of the qualification, and may receive additional training as necessary.
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Key responsibilities
The FNB Learnership 2025 involves the following duties and responsibilities to be fulfilled:
- Recognising and reporting any potential risks that could result in higher operational costs.
- Being mindful of costs and understanding how their role impacts the organisation financially.
- Improving knowledge of financial procedures and ensuring compliance with operational guidelines.
- Upholding the company’s core values, service commitments, and principles of Treating Customers Fairly (TCF) in all customer engagements.
- Taking accountability in resolving customer complaints and communicating effectively, following established protocols.
- Gathering and using customer feedback to enhance service delivery.
- Ensuring product advice provided is both technically correct and accurate.
- Following optimised processes and procedures to maintain efficiency and quality standards.
- Complying with all company policies and keeping accurate records of activities.
- Seeking and suggesting innovative methods to improve workflows.
- Supporting efforts to align internal processes with customer service expectations.
- Recommending process or system enhancements to management when opportunities arise.
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Personal and team development expectations include:
- Demonstrating a commitment to ongoing self-improvement, reflecting the value “I get better and better”.
- Actively contributing to team success and embracing the shared value “We strengthens me”.
- Appreciating and respecting individual efforts and promoting a culture of inclusion.
- Sharing useful knowledge and information with team members.
- Acknowledging and respecting diversity within the workplace.
- Identifying areas for personal growth and creating a development plan, to be reviewed with the team leader.
- Understanding the necessary skills and competencies for professional growth and striving to achieve them.
- Committing to continuous personal development aligned with the organisation’s values.
How to Apply
Read through the summary of the FNB Learnership 2025 program provided above for important requirements and then click on the APPLY HERE tab below. It will redirect you to the original post on the FNB Careers website. Further, read through the full description of the original post for the full overview of the original post and then create an account to apply.
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